Get the Optimal
shipping experience
OptimalShip is an experienced service provider for both international and domestic shipping. We specialize in helping our clients save money and time when it comes to their shipping needs. Between aggressive discounts and a dedicated customer service team, you will have the Optimal shipping experience. Our OptimalShip Online Tools are free to use for both clients and guests alike.
With OptimalShip Online you can get quotes, prepare documents, schedule pickups, track shipments, and view or pay shipping invoices. Our accessible customer service team is here to help you with all this and more, from door to door!
“My experience with OptimalShip is always pleasant, efficient, helpful, and productive. I too am in the customer service field, and I can say that my customer experience with OptimalShip is always fantastic, especially when I’m being helped by Sarah. All of your representatives are always so very helpful and go the extra mile for me, but Sarah really takes assisting me to another level by surely going above and beyond the call of duty to get the job done, as well as following up with me to ensure that everything was copasetic. In short, the customer service industry would be much better if there were more reps everywhere like the ones that work at OptimalShip because you can actually tell that they genuinely care.”
How it works
1
Get a Quote
Use our Free Quote Tool to obtain a shipping quote.
2
Prep Shipping docs
Utilize our Free Shipment Prep Tool to generate your shipping documents.
3
Schedule Pickup
The carrier will come to your door and pick up your shipment.
4
Transit & Tracking
Follow your shipment as it travels by using our Tracking Tool.
5
Customer Support
Contact our expert customer service team if you would like assistance.
SERVICES
Free Shipment
Preparation Tool
Our Shipment Preparation Tool will help you create shipping documents for your domestic and international shipments. This free and easy tool is available to clients and guests alike.
Customer Service
When shipping, time is of the essence. Therefore, OptimalShip has dedicated our resources to ensure every call is answered by a live agent. No more waiting through pre-recorded options and irritating robotic voices. Our fast and friendly agents are experts in logistics and are prepared to answer all your questions.
Optimal Logistics
OptimalShip takes care of your transportation needs, allowing you the freedom to devote your time to doing what you do best — growing your business and increasing the distribution of your products. Our representatives are standing by to offer you the service or services that are best tailored to your shipping needs.
E-Commerce Integrations
OptimalShip can take care of all your e-commerce needs. Our IT representatives are happy to assist you in integrating with your already existing shipping API, which will allow you to receive your OptimalShip rates. We currently have integrations available for most shipping platforms. Follow the link below to check if your platform is supported.
Shipment Tracking
Tracking your shipments is easy and can be done from anywhere. Our team is available during every step of the transit process. We track packages at your request and answer any questions you may have regarding your shipment. If transit challenges arise, our representatives research and work with the shipping carrier to get your shipment delivered.
Personalized Shipping Quotes
OptimalShip aims to provide the simplest and fastest quotes in the industry. Whether domestic or international, you can get quotes for envelopes, pallets, and everything in between. Need a service that isn’t on our online Quote Tool? Call or email our customer service for additional information and services.
Online
Bill Pay
OptimalShip aims to make paying bills as easy as possible with our secure Online Bill Pay Tool. Using this tool, you can update your billing contact information in seconds, view your statements, enter your payment information, and even set up automatic payments. Our friendly representatives are available to answer your questions and are happy to personalize your invoices and reports to your company’s specific needs.
Schedule a
Pickup
You can schedule your pickups online with OptimalShip. Same-day pickup is available in most areas. OptimalShip clients have the benefit of free outbound international pickups with DHL and competitive pickup rates for domestic shipments.
